Hal Macomber makes sense when he challenges the traditional definition of management.
The managing as decision-making paradigm is left over from the time when we thought the head is smarter than the body. The one person on top tells the rest what to do…So what is it that managers do in this alternative view of an organization? They cultivate conditions or circumstances for performance. Managers care for the promises to the customers, the network of commitments for delivering on those promises, and the well-being or futures of the people they manage. Giving one more importance over the other won’t succeed in the long-run.
When we are so frequently engaged in coordinating with others the world around us there is an impossibility for any one individual to put all the responsibility in another (Trump’s The Apprentice shows this paradigm to it’s fullest as they all try to lead and take no responsibility at the same time).
I would take Hal’s comments one step further. If managers are responsible for cultivating conditions or circumstances for performance then we are all managers and the distinction of manager as it is currently known is irrelevant.
