My laptop has been in a dive. If it wasn’t rented I would probably have kicked it before now. Everything would be fine after a reboot but within a couple of hours things would stop working properly. Most annoying was email, and an intermittent loss of network connectivity. Having to reboot each time you want to check or send emails is a little annoying to say the least.

This morning I was trying to stop some processes and noticed that ccApp.exe was hogging about 500mb of memory and still growing. Finally I had a way forward. Thanks to google helping me find a relevant forum post on the topic I was able narrow down the problem.

Three days ago I updated the Retrospect client (used for backing up my laptop). Norton’s Internet Security rightly determined the executable had changed but completely failed to prompt me to do anything about it. Instead ccApp which is the core of Norton’s firewall and antivirus kept 1) opening windows in the background that I couldn’t see, or 2) just leaking memory every few minutes that Retrospect tried to connect to the network.

If it weren’t for Google I would not have solved this problem so easily. My recourse was heading towards a complete reinstall. What fun, and a waste of time, that would have been.