2 conversations about this topic.


  • Don't Just Communicate, Converse

    When employees in the workplace complain about a lack of communication, what they really mean is a lack of conversation with a capital C. Conversation is Collaborative; requiring people to come together with an openness to joint mutual benefit. Controlled; focussed to achieve outcomes in the world. Continuous; we are almost always in some form of conversation, be that internal or external.


  • Just Forget It

    I’ve become conscious that “just” has crept into my email vocabulary. ”I’m just writing to ask…" "I just need to know…” When used this way, it’s apologetic and has no place in making solid requests. Contrast with the significantly stronger examples below. ”I’m writing to ask…" "I need to know…” .