On Monday night my wife and I were attending parent-teacher interviews. We had two appointments booked and we were both on time for the 5.00 pm appointment which left us plenty of time for the second at 5.20 pm. It transpired that we missed the 5.20 pm appointment. Who was to blame? Was it the [...]
Browsing Posts tagged reliability
Matt Mower has written about the virtues of always saying ‘no’ initially. Part of his post reads… Always say no initially. It’s a matter of leaving room to retreat. You can retreat from no to yes, and the person asking you to do something is happy. If you have to retreat from yes to no, [...]
