Browsing Posts tagged performance

Michael Carter and I were chatting this morning about conversations in the workplace and we came around to the topic of performance review as a series of conversations. This is how I prefer to conduct performance reviews. For managers and supervisors Pre-interview questionnaires? Bin them. Competency models? Bin them too. Forms to fill out during [...]

The meaning we bring to our words in a conversation is important. Each of us has grown up learning what words mean so well that we often fail to recognise others may be using the same words but with different meanings. The result? Confusion and often a lack of respect. To illustrate, let’s imaging two sergeant’s of [...]

Every work effort between two people goes through the following four stages. Preparation – ends when person A knows what to ask for Negotiation – ends when person B commits to do what person A asked for Performance – ends when person B says, “I’m done” Assessment – ends when person A gives thanks or [...]