The meaning we bring to our words in a conversation is important. Each of us has grown up learning what words mean so well that we often fail to recognise others may be using the same words but with different meanings. The result? Confusion and often a lack of respect. To illustrate, let’s imaging two sergeant’s of [...]
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Ok, so I said my last post was going to be my last ever. Not only did the title betray the fact that I’m a fan of Hitchhiker’s Guide to the Galaxy books, it just turned out to be incorrect. Life moves on and sometimes we come full circle. Quantum Gardener is an essential part [...]
Powerful questions drive directly to the core of our way of being and if treated with respect show us the aspects of who we are that we have so very expertly hidden from ourselves. Somewhere in my past I’ve learnt that the amount of success I deserve is limited. Perhaps it’s the story that we [...]
The new year has begun and many people will be finding themselves back at work, refreshed and ready. It may seem odd when the promise of a fresh start pulsing through your veins that one of the best things you can do is stop, find somewhere quiet and listen.
A good friend of mine once said to me that listening is a gift. Well, I’ve been giving plenty the past two days and I’ve received plenty in return. The focus I’ve put into listening has reaped: a deep sense of connection — including repairs to some relationships a slow down in time — leading [...]
I just took the Listening Habits Profile assessment on ListeningLeaders.com. When in coach mode my listening is very good, yet as a listening leader I score a measly 62%. Pretty average I’m to understand. It’s not that I don’t know what to do, more that I forget to do it all the time. That’s why [...]
Last night three department heads and their assistants sat down together. As expected the conversation was wide ranging and jumped from topic to topic almost at random. The heads dominated the conversation, creating space for others to speak when additional detail was required. Multiple times the conversation was hijacked to the cause of an individual. [...]
I’m still buzzing from last night’s presentation on leadership by Richard Bosi. His Lionheart presentation of no less than 3.5hrs straight was built around the guiding values of courage, wisdom, faith and love. Presentations on leadership are a dime-a-dozen so why was this one different. Richard is obviously well read, and time in Australia’s special [...]
Becoming aware of your enemies of learning can quickly open up new possibilities for understanding and development. Jen Drechsler has created a list of things to listen for when attending focus groups. Are you saying the same things, or similar? As you read each of them note the external focus. Most suggest it’s the fault [...]
I’ve recently taken to jotting down notes during phone calls on a pile of scrap paper which sits beside my keyboard. The effect is threefold. I rely a little less on my memory of the conversation I am able to listen better because I’m not filing as I go I get to use the back [...]
