The Fine Art of Small Talk Debra Fine. Hyperion 2005, Hardcover, 224 pages, $7.15 Initiating a conversation with other people can be difficult as most of us are so worried about what the other person will think of us that we decide it’s better to say nothing than to expose our flaws. This topic is [...]
Browsing Posts tagged conversation
Leadership and Self Deception The Arbinger Institute. Berrett-Koehler Publishers 2002, Paperback, 192 pages, $3.44 I have already listened to the audiobook of Leadership and Self Deception twice so far this year. I found the content of this book extremely humbling each time and whereas the first exposure to the material was a challenge, the second [...]
It looks like what I was trying to describe as the benefits of Twitter etc, is ambient intimacy. This is a nice term for being close to the environment of others with it’s not practical to be there in person. Who cares? Who wants this level of detail? Isn’t this all just annoying noise?… There [...]
We have to hear the minute detail about people’s lives in order to build the social trust to hear the bigger things. Twitter and other social media bridge this gap with the people you don’t know so well.
What do you do when email is down or it fails to get your point across? I bet you pick up the phone just like I do. Robert Gerrish of Flying Solo makes a great point about conversation and relationships in his latest newsletter. Just imagine if email were taken away from you. What would [...]
Email has its plusses and minuses. Here is a list of good tips. I particularly like those which suggest picking up the phone. If you’re in an office I’d add one other. Get up and walk to the other person’s desk rather than call them. Chuck Martin has a set of 7 Tips for Getting [...]
“In this group, conversation has a capital C.” Glenn Trembath, a learner, made this comment in our Knowledge Game workshop yesterday. He was recognising the importance a group’s language can play in conversation. Glenn was participating in a group where several of the members already knew each other and had a common understanding around the [...]
Some side-benefits of opening up your personal knowledge management system
I’ve just taken my business partner through the in’s and out’s of how I join my blog, del.icio.us and newsgator into a personal knowledge management system. I hadn’t recognised the complexity and power of what is on offer and how easily I can now share that information with others. It has created a greater sense [...]