Lilia asks

  • Why people ask/do not ask questions (search for expertise of others)?
  • What can be done to create an environment that motivates people to ask more questions?
  • Will an environment where people ask questions improve knowledge sharing (and contribute to KM)?
  • Any ideas, comments, references are welcome.

Lilia will find a rich source of answers to her questions in Enemies of Learning. Charles Feltman’s paper is a good place to start.