Michael Carter and I were chatting this morning about conversations in the workplace and we came around to the topic of performance review as a series of conversations. This is how I prefer to conduct performance reviews. For managers and supervisors Pre-interview questionnaires? Bin them. Competency models? Bin them too. Forms to fill out during [...]
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This morning I listened to an engaging talk on storytelling by Shawn Callahan of Anecdote. I’ve known of Shawn’s work for a while and this is a great opportunity to see and hear his ideas on how stories are a powerful, yet often misunderstood element of our workplaces. Storytelling for Community Engagement View more presentations [...]
Jack Vinson has a good article on finding your experts using expert locator systems as part of your knowledge management strategy. The Question. If you are going down the path of expertise locators, be sure to check with yourself about why you need such a thing in your organization. Are people having trouble finding people [...]
The Coaching Forums have been created as a public space for coaches to develop the coaching profession. If you are a coach, are interested in becoming a coach, or even want to share your experiences as a past client of a coach, then The Coaching Forums are the place to do it. I post there [...]
Last week my business partner was lamenting the fact that I had thrown out some hard copy printouts of articles that he’d found valuable (no, he doesn’t normally go through the recycling but this time he was looking for something which had been tossed out by his P.A.). A lengthy discussion ensued about the processes [...]
Shawn Callahan extols the virtues of using photos to remember what has happened on a project. Remember the last time you sat down to flick through a photo album and see the photo of Uncle Johnnie (substitute your own relatives here) building the sand castle with little Katie and you instantly recollect the story of [...]
Sometime in 2000 I was sitting in a room with my Arthur Andersen colleagues being told that we were all to exhibit the characteristics of mavericks. It was one of the new values designed to motivate us. Unsurprisingly it never took hold and as I read Maverick by Ricardo Semler at the insistence of my [...]
Shawn Callahan writes I know I’ve mentioned this before, so at the risk of boring people with repetition I will just say that getting ActKM going required us to manufacture conversation (we had a roster of posters) so it looked like something interesting was happening. It was only when we attracted about 100 members that the conversation [...]
This morning on tv, I saw an article about the Yolngu People of North East Arnhem Land. They have a regular gathering called the Garma Festival which provides them a place to share knowledge and culture. Yolngu culture in north-east Arnhem Land ? a heartland of Aboriginal culture and land rights ? is among the [...]
Stories are a powerful way of sharing knowledge. How many times have you had the theory explained but not ‘got it’ until the example has been given. In every book on Knowledge Management you will find success stories of knowledge sharing in the large organisations. Shell, Xerox and others are often cited as prime examples [...]
