Category Archives: Knowledge management
Influence: The Psychology of Persuasion
Defend yourself against the Click…whirr response engendered by your built in need to reciprocate, keep consistency with what you have said you’ll do, be part of the crowd, like people who take advantage of you, follow authority without question and … Continue reading
Plaxo account deleted due to security concerns
After almost seven years of membership I have been forced to delete my Plaxo account due to security concerns. Yesterday I received notification that “Artur” had accepted my connection. This is a highly unusual name for Australia and if I’d ever … Continue reading
How do you know?
My wife and I have just attended a prep grade information session which explained how reading, writing and maths are being taught to our youngest daughter. The teachers suggested we help by pointing out shapes in the home and asking … Continue reading
How to conduct performance reviews simply
Michael Carter and I were chatting this morning about conversations in the workplace and we came around to the topic of performance review as a series of conversations. This is how I prefer to conduct performance reviews. For managers and … Continue reading
World Class Moderator and mentor
Mentors play such an important part in our lives. Today I was blessed to hear that someone who I’ve been working alongside for several years now has been describing me to her friends as her mentor. I trust it is … Continue reading
Using Dropbox with PersonalBrain
I’ve been using Dropbox to sync my PersonalBrain between multiple computers for a few weeks now. Dropbox copies files via the internet. As long as you follow the rule of ensuring you’re not running two copies of PB simultaneously — … Continue reading
How being in love with Google led to a long-term relationship
Google, you can have the lot. And I give it willingly. First you helped me with a simple and fast search engine. This was followed up by the wonder of Google Earth and then Google Maps. Some other bits and … Continue reading
Go for No!
Go for No! Yes is the Destination, No is How You Get There Richard Fenton. Courage Crafters 2007, Paperback, 80 pages, $10.99 It turns out that you can judge a book by its cover. In this case, Go for No! … Continue reading
Storytelling for Community Engagement
This morning I listened to an engaging talk on storytelling by Shawn Callahan of Anecdote. I’ve known of Shawn’s work for a while and this is a great opportunity to see and hear his ideas on how stories are a … Continue reading
The Fine Art of Small Talk
The Fine Art of Small Talk Debra Fine. Hyperion 2005, Hardcover, 224 pages, $4.95 Initiating a conversation with other people can be difficult as most of us are so worried about what the other person will think of us that … Continue reading