Category Archives: Knowledge management

Comprises a range of practices used in to identify, create, represent, distribute and enable adoption of insights and experiences.

Influence: The Psychology of Persuasion

Defend yourself against the Click…whirr response engendered by your built in need to reciprocate, keep consistency with what you have said you’ll do, be part of the crowd, like people who take advantage of you, follow authority without question and … Continue reading

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Plaxo account deleted due to security concerns

After almost seven years of membership I have been forced to delete my Plaxo account due to security concerns. Yesterday I received notification that “Artur” had accepted my connection. This is a highly unusual name for Australia and if I’d ever … Continue reading

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How do you know?

My wife and I have just attended a prep grade information session which explained how reading, writing and maths are being taught to our youngest daughter. The teachers suggested we help by pointing out shapes in the home and asking … Continue reading

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How to conduct performance reviews simply

Michael Carter and I were chatting this morning about conversations in the workplace and we came around to the topic of performance review as a series of conversations. This is how I prefer to conduct performance reviews. For managers and … Continue reading

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Posted in Coaching others, Community knowledge management, Self improvement | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment

World Class Moderator and mentor

Mentors play such an important part in our lives. Today I was blessed to hear that someone who I’ve been working alongside for several years now has been describing me to her friends as her mentor. I trust it is … Continue reading

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Using Dropbox with PersonalBrain

I’ve been using Dropbox to sync my PersonalBrain between multiple computers for a few weeks now. Dropbox copies files via the internet. As long as you follow the rule of ensuring you’re not running two copies of PB simultaneously — … Continue reading

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How being in love with Google led to a long-term relationship

Google, you can have the lot. And I give it willingly. First you helped me with a simple and fast search engine. This was followed up by the wonder of Google Earth and then Google Maps. Some other bits and … Continue reading

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Go for No!

Go for No! Yes is the Destination, No is How You Get There Richard Fenton. Courage Crafters 2007, Paperback, 80 pages, $10.99 It turns out that you can judge a book by its cover. In this case, Go for No! … Continue reading

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Storytelling for Community Engagement

This morning I listened to an engaging talk on storytelling by Shawn Callahan of Anecdote. I’ve known of Shawn’s work for a while and this is a great opportunity to see and hear his ideas on how stories are a … Continue reading

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The Fine Art of Small Talk

The Fine Art of Small Talk Debra Fine. Hyperion 2005, Hardcover, 224 pages, $4.95 Initiating a conversation with other people can be difficult as most of us are so worried about what the other person will think of us that … Continue reading

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